1. General Information
These Terms & Conditions govern the use of the website LSLabs.eu, as well as the conditions for purchasing products offered through the online store.
By accessing the website and/or placing an order, the user declares that they are familiar with these Terms & Conditions, understand them, and agree to comply with them.
If the user does not agree with any of the provisions, they should discontinue using the website.
2. Merchant Information
The website LSLabs.eu is operated by a commercial entity registered in accordance with the applicable legislation of the Republic of Bulgaria, conducting commercial activity through an online store.
The merchant can be contacted via the contact form on the website or through the provided communication channels.
3. Nature of the Products Offered
The products offered on LSLabs.eu are dietary supplements.
They are not medicinal products and are not intended for the diagnosis, treatment, or prevention of diseases. The information published on the website is for informational purposes only and does not replace consultation with a medical professional.
4. Ordering Conditions
Orders may be placed without mandatory registration.
The user is responsible for providing accurate and complete information necessary for order fulfillment.
By submitting an order, a distance contract is considered concluded between the merchant and the user.
5. Prices and Payment
All prices listed on the website are final and include all applicable taxes.
The merchant reserves the right to change prices at any time, provided that such changes do not affect already confirmed orders.
Available payment methods are clearly indicated during the ordering process.
6. Delivery
Delivery of ordered products is carried out via courier to the address or courier office specified by the user.
The delivery time and cost depend on the selected delivery method and are displayed at checkout.
The merchant is not responsible for delays caused by the courier company.
7. Right of Withdrawal and Returns
The user has the right to withdraw from the contract within 14 days from the date of receipt of the product.
The right of withdrawal does not apply to products with damaged packaging, opened products, or products that cannot be returned for hygiene reasons due to their nature.
Return shipping costs are borne by the user.
8. Liability
The merchant is not liable for damages resulting from improper use of the products or individual bodily reactions.
Results may vary depending on the individual characteristics of the user.
9. Intellectual Property
All content on the website, including texts, images, graphics, logos, and design elements, is protected by copyright.
Copying, distribution, or use of the content without explicit permission is prohibited.
10. Personal Data
Personal data of users is processed in accordance with applicable legislation and the Privacy Policy published on the website.
11. Changes to the Terms & Conditions
The merchant reserves the right to amend these Terms & Conditions at any time.
The applicable version is the one published on the website at the time of use.
12. Applicable Law
All matters not regulated herein shall be governed by the applicable laws of the Republic of Bulgaria.